About Us

Vision

To become the leading global provider of medical call services, recognized for our excellence, innovation, and commitment to continuous improvement in healthcare.

Mision

With over 15 year of experience coordinating patients medical care and quality, Practice solutions MD is committed to transform the management of customer logistics in practices, strengthening their prestige, maximizing their revenue and reducing the overhead. We work in collaboration with medical groups to optimize the process, meet all health plans and IPA’s objectives, compliancy, regulations, protocols and goals; truly caring for patients lives with the appropriate coordination of care; and most importantly, ensuring a satisfactory experience for patients and medical staff.

Values

Excellence

We strive to deliver services of the highest quality, maintaining the highest standards of accuracy, efficiency, and professionalism in everything we do.

Integrity

We act with honesty, ethics, and transparency in all our operations, maintaining the trust and respect of our clients and partners.

Commitment

We are committed to the satisfaction and well-being of our clients and colleagues, providing unwavering support and effective solutions at all times.

Colaboration

We foster a collaborative and team-oriented work environment, where each member contributes their unique skills to achieve our common goals.

Empathy

We value and understand the unique needs of each patient and healthcare professional, demonstrating empathy and understanding in every interaction.

Innovation

We embrace innovation and cutting-edge technology to continuously improve our services and processes, adapting to the changing needs of the healthcare sector.